Hey, it happens to all of us. At the time we ordered it, we were sure we loved it but after receiving something changed. It's too big, and it's too soft, it's too loud, it's too dark... etc. Sound familiar? Not a problem here just put the scarf back into the box, put it back into the packaging and return it to the address listed on the invoice or email email@example.com for assistance for a full refund providing the return conditions are met.
While we are confident you are going to be extremely satisfied with your purchase, please know that in the end, we want you to be happy with the entire transaction. Because each scarf is handmade and unique, we track every unit. Returned scarves are never resold rather dry-cleaned, repackaged, and donated once yearly to charities related to oncology and aging.*