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Returns and Exchanges

Want to return it?

Hey, it happens to all of us.  At the time we ordered it, we were sure we loved it but after receiving something changed.  It's too big, and it's too soft, it's too loud, it's too dark... etc. Sound familiar?   Not a problem here just put the scarf back into the box, put it back into the packaging and return it to the address listed on the invoice or email us at sales@mykelankyn.com for assistance for a full refund providing the return conditions are met. 

   

While we are confident you are going to be extremely satisfied with your purchase, please know that in the end, we want you to be happy with the entire transaction. Because each scarf is handmade and unique, we track every unit. Returned scarves are never resold rather dry-cleaned, repackaged, and donated once yearly to charities related to oncology and aging.* 

  

 Full Refund Returns gladly accepted under the following conditions: 

  1. Return item within 30 days from delivery receipt.
  2. Scarf must be unused, unworn, with original packaging and receipt.
  3. Upon receipt of the product, you will be credited a full refund, or an even product exchange will be shipped out, per your request.

 


     *If you or someone you know works with patients who are undergoing cancer treatments please contact us at service@mykelankyn.com (best approach) or call 1-323-924-4221 with details to apply for donations.

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